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ID verification problems, anyone solved this?

  • Rami Choudhury

    6/6/2026, 5:42:45 AM

    My claim has been on hold for 4 weeks because the identity check will not accept my documents. It has been weighing on me all week. I tried the online option twice and the app crashed. What finally worked for you?

  • Nia Choudhury

    9/25/2026, 2:02:28 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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