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ID verification problems, anyone solved this? - 9 months and counting

Pilar Laurent · 2026-06-29T16:13:01.425Z

I was asked to verify my identity and the site keeps rejecting my photo ID. I have been trying to stay organised about it. I tried the online option twice and the app crashed. Do I need an appointment?

Pilar Laurent
6/29/2026, 6:13:01 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. I have been trying to stay organised about it. I tried the online option twice and the app crashed. Do I need an appointment?
Malaika Laurent
9/19/2026, 12:45:47 AM
Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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