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ID verification problems, anyone solved this? - 9 months and counting

  • Priya Iyer

    7/30/2026, 5:01:07 PM

    My claim has been on hold for 7 weeks because the identity check will not accept my documents. I have read a lot of threads here and could not find my exact situation. Nobody answers the phone. Do I need an appointment?

  • Jamie Iyer

    9/22/2026, 9:25:38 AM

    Thanks for writing this out. I went through something close to it last year, and it got easier once I kept a simple log of every call and form.

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