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ID verification problems, anyone solved this? - 9 months and counting

  • Riley Okafor

    6/26/2026, 7:52:51 AM

    My claim has been on hold for 8 weeks because the identity check will not accept my documents. This is my first time dealing with any of this. I tried the online option twice and the app crashed. Can another ID be used?

  • Taylor Okafor

    9/19/2026, 4:46:28 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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