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ID verification problems, anyone solved this? - 9 months and counting

  • Jae Reyes

    7/12/2026, 9:02:38 PM

    My claim has been on hold for 6 weeks because the identity check will not accept my documents. Any experience at all would help. The in-person office has long lines. What finally worked for you?

  • Kira Reyes

    8/11/2026, 2:35:43 AM

    Thanks for writing this out. I went through something close to it last year, and it got easier once I kept a simple log of every call and form.

  • Gemma Reyes

    9/28/2026, 2:54:38 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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