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ID verification problems, anyone solved this?

  • Yara Isaksson

    7/6/2026, 2:16:42 AM

    My claim has been on hold for 20 weeks because the identity check will not accept my documents. I would rather hear the honest version than the polite one. Nobody answers the phone. Can another ID be used?

  • Umar Isaksson

    9/23/2026, 10:37:55 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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