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ID verification problems, anyone solved this?

  • Elena Abara

    9/18/2026, 10:39:46 AM

    My claim has been on hold for 14 weeks because the identity check will not accept my documents. I would rather hear the honest version than the polite one. The in-person office has long lines. Can another ID be used?

  • Hiro Abara

    9/23/2026, 10:10:16 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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