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ID verification problems, anyone solved this?

  • Oluwaseun Reyes

    8/28/2026, 1:09:52 AM

    My claim has been on hold for 3 weeks because the identity check will not accept my documents. I do not usually post, so bear with me. The in-person office has long lines. What finally worked for you?

  • Amara Reyes

    9/20/2026, 6:46:00 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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