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ID verification problems, anyone solved this?

  • Morgan Alvarado

    4/21/2026, 3:15:08 AM

    My claim has been on hold for 20 weeks because the identity check will not accept my documents. The in-person office has long lines. Can another ID be used?

  • Casey Alvarado

    5/18/2026, 6:52:16 PM

    Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

  • Jordan Alvarado

    9/28/2026, 5:52:09 PM

    Thanks for writing this out. I went through something close to it 13 months ago, and it got easier once I kept a simple log of every call and form.

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