Thread
ID verification problems, anyone solved this? - 8 weeks in
Kenji Sandoval
7/13/2026, 8:38:02 AM
My claim has been on hold for 8 weeks because the identity check will not accept my documents. I have read a lot of threads here and could not find my exact situation. Nobody answers the phone. Do I need an appointment?
Priya Sandoval
9/20/2026, 2:15:24 PM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.
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