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ID verification problems, anyone solved this?

  • Freya Kowalski

    8/26/2026, 12:30:43 PM

    My claim has been on hold for 2 weeks because the identity check will not accept my documents. This is my first time dealing with any of this. The in-person office has long lines. Can another ID be used?

  • Emeka Kowalski

    8/29/2026, 10:39:12 AM

    Try a different device and good lighting for the photo. My first three failed because of glare.

  • Bjorn Kowalski

    9/18/2026, 2:05:00 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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