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ID verification problems, anyone solved this?

  • Priya Prieto

    8/30/2026, 1:18:21 AM

    My claim has been on hold for 7 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. Do I need an appointment?

  • Jamie Prieto

    9/27/2026, 7:02:11 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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ID verification problems, anyone solved this? - WUUUH forum