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ID verification problems, anyone solved this?

Hiro Osei · 2026-08-15T17:58:54.294Z

I was asked to verify my identity and the site keeps rejecting my photo ID. I worked as a data-entry clerk before this. I tried the online option twice and the app crashed. Can another ID be used?

Hiro Osei
8/15/2026, 7:58:54 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. I worked as a data-entry clerk before this. I tried the online option twice and the app crashed. Can another ID be used?
Aisha Osei
9/28/2026, 9:56:56 PM
Try a different device and good lighting for the photo. My first three failed because of glare.

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