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ID verification problems, anyone solved this? - 5 months and counting

Vivek Thorne · 2026-05-14T20:38:59.187Z

I was asked to verify my identity and the site keeps rejecting my photo ID. There are 4 people counting on me, so I am trying to be careful. I tried the online option twice and the app crashed. What finally worked for you?

Vivek Thorne
5/14/2026, 10:38:59 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. There are 4 people counting on me, so I am trying to be careful. I tried the online option twice and the app crashed. What finally worked for you?
Sanjay Thorne
9/19/2026, 6:49:24 AM
Try a different device and good lighting for the photo. My first three failed because of glare.

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