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ID verification problems, anyone solved this? - 5 months and counting

  • Umar Abara

    4/25/2026, 1:59:10 AM

    My claim has been on hold for 9 weeks because the identity check will not accept my documents. Thank you in advance. I tried the online option twice and the app crashed. Do I need an appointment?

  • Rami Abara

    9/19/2026, 4:21:31 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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