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ID verification problems, anyone solved this?

  • Hiro Voss

    9/19/2026, 9:51:03 AM

    My claim has been on hold for 17 weeks because the identity check will not accept my documents. I am in Tucson, in case local advice matters. Nobody answers the phone. Do I need an appointment?

  • Aisha Voss

    9/20/2026, 2:11:09 AM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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