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ID verification problems, anyone solved this?

  • Diego Alvarado

    8/31/2026, 7:02:38 PM

    My claim has been on hold for 26 weeks because the identity check will not accept my documents. Nobody answers the phone.

  • Fatima Alvarado

    9/23/2026, 10:17:27 AM

    Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.

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