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ID verification problems, anyone solved this?

  • Pilar Choudhury

    5/16/2026, 10:14:28 AM

    My claim has been on hold for 24 weeks because the identity check will not accept my documents. Nobody answers the phone.

  • Malaika Choudhury

    9/26/2026, 10:35:22 AM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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