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ID verification problems, anyone solved this?

  • Hiro Petrov

    7/12/2026, 10:31:47 AM

    My claim has been on hold for 21 weeks because the identity check will not accept my documents. It has been weighing on me all week. The in-person office has long lines.

  • Aisha Petrov

    9/25/2026, 3:40:25 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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