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ID verification problems, anyone solved this?

  • Kira Voss

    7/7/2026, 1:38:58 PM

    My claim has been on hold for 20 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. What finally worked for you?

  • Hana Voss

    9/20/2026, 2:08:25 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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