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ID verification problems, anyone solved this?

  • Casey Laurent

    9/16/2026, 3:56:00 AM

    My claim has been on hold for 8 weeks because the identity check will not accept my documents. I have read a lot of threads here and could not find my exact situation. The in-person office has long lines.

  • Sam Laurent

    9/28/2026, 7:47:09 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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