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ID verification problems, anyone solved this?

  • Dahlia Moreno

    7/31/2026, 6:21:40 PM

    My claim has been on hold for 9 weeks because the identity check will not accept my documents. Nobody answers the phone. What finally worked for you?

  • Aditi Moreno

    9/18/2026, 6:06:52 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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