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ID verification problems, anyone solved this?

  • Farid Kowalski

    9/12/2026, 6:49:33 AM

    My claim has been on hold for 4 weeks because the identity check will not accept my documents. I am in Oklahoma City, in case local advice matters. The in-person office has long lines. Can another ID be used?

  • Camila Kowalski

    9/20/2026, 7:02:37 AM

    Try a different device and good lighting for the photo. My first three failed because of glare.

  • Gemma Kowalski

    9/20/2026, 6:49:18 PM

    Thanks for writing this out. I went through something close to it 4 months ago, and it settled down once I kept a simple log of every call and form.

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