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ID verification problems, anyone solved this?

  • Nia Oyelaran

    6/21/2026, 8:46:28 PM

    My claim has been on hold for 21 weeks because the identity check will not accept my documents. I have been trying to stay organised about it. The in-person office has long lines. Can another ID be used?

  • Kira Oyelaran

    9/23/2026, 1:48:38 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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