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ID verification problems, anyone solved this? - 3 weeks in

  • Nadia Munoz

    8/12/2026, 4:57:01 PM

    My claim has been on hold for 3 weeks because the identity check will not accept my documents. Thank you in advance. The in-person office has long lines. Can another ID be used?

  • Kenji Munoz

    9/19/2026, 12:51:51 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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