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ID verification problems, anyone solved this? - 3 months and counting

Jae Adeyemi · 2026-09-19T09:43:44.215Z

I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Do I need an appointment?

Jae Adeyemi
9/19/2026, 11:43:44 AM
I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Do I need an appointment?
Gemma Adeyemi
9/24/2026, 7:40:09 AM
Write down the date and reference number each time you try. They asked for it when I finally got through.

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