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ID verification problems, anyone solved this?

  • Mei Prieto

    5/13/2026, 6:35:45 PM

    My claim has been on hold for 13 weeks because the identity check will not accept my documents. I would rather hear the honest version than the polite one. The in-person office has long lines. Do I need an appointment?

  • Yuki Prieto

    9/17/2026, 3:20:53 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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