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ID verification problems, anyone solved this?

  • Kwame Mercer

    7/27/2026, 4:48:04 AM

    My claim has been on hold for 15 weeks because the identity check will not accept my documents. I do not usually post, so bear with me. Nobody answers the phone.

  • Yuki Mercer

    8/4/2026, 3:19:41 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

  • Zara Mercer

    9/17/2026, 10:00:12 AM

    Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

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