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ID verification problems, anyone solved this?

  • Avery Sandoval

    4/21/2026, 3:58:10 AM

    My claim has been on hold for 25 weeks because the identity check will not accept my documents. I do not usually post, so bear with me. I tried the online option twice and the app crashed. Do I need an appointment?

  • Casey Sandoval

    9/21/2026, 1:35:56 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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