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ID verification problems, anyone solved this?

  • Jamie Isaksson

    9/4/2026, 9:30:29 PM

    My claim has been on hold for 3 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. Can another ID be used?

  • Morgan Isaksson

    9/19/2026, 12:26:48 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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