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ID verification problems, anyone solved this? - 26 weeks in

  • Jamie Andersson

    5/9/2026, 2:58:27 PM

    My claim has been on hold for 26 weeks because the identity check will not accept my documents. Nobody answers the phone. What finally worked for you?

  • Morgan Andersson

    9/19/2026, 2:55:13 AM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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