Thread
ID verification problems, anyone solved this? - 25 weeks in
Jae Isaksson
5/4/2026, 9:03:16 PM
My claim has been on hold for 25 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. What finally worked for you?
Gemma Isaksson
9/19/2026, 10:56:04 AM
Keep everything in writing and save the confirmation numbers. It saved me later.
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