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ID verification problems, anyone solved this? - 24 weeks in

  • Taylor Alvarado

    8/31/2026, 9:42:02 PM

    My claim has been on hold for 24 weeks because the identity check will not accept my documents. Nobody answers the phone. What finally worked for you?

  • Alex Alvarado

    9/25/2026, 6:03:11 PM

    Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

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