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ID verification problems, anyone solved this? - 24 weeks in

Leila Farrow · 2026-07-04T10:32:14.552Z

I was asked to verify my identity and the site keeps rejecting my photo ID. I have been trying to stay organised about it. I tried the online option twice and the app crashed. Do I need an appointment?

Leila Farrow
7/4/2026, 12:32:14 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. I have been trying to stay organised about it. I tried the online option twice and the app crashed. Do I need an appointment?
Elena Farrow
9/20/2026, 4:20:00 AM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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