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ID verification problems, anyone solved this? - 23 weeks in

  • Malaika Costa

    8/2/2026, 8:50:23 PM

    My claim has been on hold for 23 weeks because the identity check will not accept my documents. I do not usually post, so bear with me. The in-person office has long lines.

  • Jae Costa

    9/25/2026, 10:18:58 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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