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ID verification problems, anyone solved this? - 20 weeks in

  • Malaika Farrow

    9/17/2026, 10:46:20 AM

    My claim has been on hold for 20 weeks because the identity check will not accept my documents. Nobody answers the phone.

  • Jae Farrow

    9/25/2026, 12:18:19 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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