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ID verification problems, anyone solved this? - 2 months and counting

  • Oluwaseun Grimaldi

    9/2/2026, 11:25:05 PM

    My claim has been on hold for 7 weeks because the identity check will not accept my documents. This is my first time dealing with any of this. The in-person office has long lines. Do I need an appointment?

  • Amara Grimaldi

    9/24/2026, 8:54:43 AM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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