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ID verification problems, anyone solved this? - 2 months and counting

Riley Lindqvist · 2026-08-29T10:52:32.631Z

I was asked to verify my identity and the site keeps rejecting my photo ID. It has been weighing on me all week. I tried the online option twice and the app crashed. Do I need an appointment?

Riley Lindqvist
8/29/2026, 12:52:32 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. It has been weighing on me all week. I tried the online option twice and the app crashed. Do I need an appointment?
Taylor Lindqvist
9/24/2026, 11:48:47 AM
Try a different device and good lighting for the photo. My first three failed because of glare.

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