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ID verification problems, anyone solved this?

  • Lior Marchetti

    8/9/2026, 1:01:36 PM

    My claim has been on hold for 14 weeks because the identity check will not accept my documents. I have been trying to stay organised about it. Nobody answers the phone. Can another ID be used?

  • Malaika Marchetti

    8/28/2026, 10:23:05 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

  • Idris Marchetti

    9/28/2026, 11:06:54 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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