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ID verification problems, anyone solved this? - 17 weeks in

  • Malaika Delacroix

    5/2/2026, 5:33:26 AM

    My claim has been on hold for 17 weeks because the identity check will not accept my documents. The in-person office has long lines. Do I need an appointment?

  • Jae Delacroix

    9/27/2026, 12:38:44 AM

    Thanks for writing this out. I went through something close to it 14 months ago, and it settled down once I kept a simple log of every call and form.

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