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ID verification problems, anyone solved this? - 17 weeks in

  • Dara Iyer

    5/26/2026, 3:51:54 AM

    My claim has been on hold for 17 weeks because the identity check will not accept my documents. I am in Little Rock, in case local advice matters. I tried the online option twice and the app crashed. What finally worked for you?

  • Chidi Iyer

    8/4/2026, 9:12:32 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

  • Tariq Iyer

    9/22/2026, 1:50:39 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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