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ID verification problems, anyone solved this? - 16 weeks in

  • Rami Sandoval

    4/25/2026, 1:05:02 PM

    My claim has been on hold for 16 weeks because the identity check will not accept my documents. I am in Richmond, in case local advice matters. The in-person office has long lines. Can another ID be used?

  • Pilar Sandoval

    5/30/2026, 12:44:54 PM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

  • Malaika Sandoval

    9/17/2026, 3:48:29 PM

    Thanks for writing this out. I went through something close to it last year, and it got easier once I kept a simple log of every call and form.

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