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ID verification problems, anyone solved this? - 15 weeks in

Thea Prieto · 2026-09-23T21:27:49.990Z

I was asked to verify my identity and the site keeps rejecting my photo ID. I am in Jacksonville, in case local advice matters. I tried the online option twice and the app crashed.

Thea Prieto
9/23/2026, 11:27:49 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. I am in Jacksonville, in case local advice matters. I tried the online option twice and the app crashed.
Pilar Prieto
9/24/2026, 5:26:19 AM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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