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ID verification problems, anyone solved this? - 14 weeks in

Priya Thorne · 2026-07-01T23:58:45.325Z

I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Can another ID be used?

Priya Thorne
7/2/2026, 1:58:45 AM
I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Can another ID be used?
Jamie Thorne
9/27/2026, 12:44:45 AM
Write down the date and reference number each time you try. They asked for it when I finally got through.

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