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ID verification problems, anyone solved this? - 14 weeks in

  • Taylor Choudhury

    9/17/2026, 10:59:26 AM

    My claim has been on hold for 14 weeks because the identity check will not accept my documents. Thank you in advance. Nobody answers the phone.

  • Alex Choudhury

    9/18/2026, 9:03:22 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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