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ID verification problems, anyone solved this? - 14 months and counting

  • Carlos Nkemelu

    5/14/2026, 6:50:37 AM

    I was asked to verify my identity and the site keeps rejecting my photo ID. Any experience at all would help. The in-person office has long lines. Do I need an appointment?

  • Leila Nkemelu

    7/18/2026, 12:17:32 AM

    Keep everything in writing and save the confirmation numbers. It saved me later.

  • Elena Nkemelu

    9/18/2026, 12:27:31 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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