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ID verification problems, anyone solved this? - 14 months and counting

  • Elena Marchetti

    5/29/2026, 4:34:16 PM

    My claim has been on hold for 10 weeks because the identity check will not accept my documents. The in-person office has long lines. What finally worked for you?

  • Hiro Marchetti

    9/17/2026, 9:54:23 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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