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ID verification problems, anyone solved this? - 12 weeks in

  • Anya Delacroix

    5/15/2026, 9:09:46 PM

    My claim has been on hold for 12 weeks because the identity check will not accept my documents. It has been a long 12 weeks. The in-person office has long lines.

  • Carlos Delacroix

    9/25/2026, 8:37:24 PM

    Keep everything in writing and save the confirmation numbers. It saved me later.

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