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ID verification problems, anyone solved this? - 12 months and counting

  • Wren Alvarado

    5/4/2026, 3:49:04 AM

    My claim has been on hold for 6 weeks because the identity check will not accept my documents. Nobody answers the phone. Do I need an appointment?

  • Thea Alvarado

    9/22/2026, 3:37:27 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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