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ID verification problems, anyone solved this? - 12 months and counting

  • Morgan Nystrom

    9/16/2026, 8:51:42 PM

    My claim has been on hold for 5 weeks because the identity check will not accept my documents. I worked as a home health aide before this. The in-person office has long lines. Can another ID be used?

  • Jordan Nystrom

    9/19/2026, 7:02:29 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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